Protecting Your Mission Through Effective Conflict Resolution
Empathetic, confidential mediation to help you navigate difficult conversations and find a positive resolution.
Charities and non-profit organisations operate under unique pressures. When disputes arise—whether between trustees, volunteers, staff, or beneficiaries—they can distract from your core mission and drain limited resources.
The Mediation Agency provides specialised mediation services designed specifically for the third sector. We help you resolve conflicts quickly, confidentially, and cost-effectively, allowing you to return your focus to the community you serve.
Why Mediation Matters for Charities
Disputes within the voluntary sector often involve passionate individuals deeply committed to a cause. This emotional investment can sometimes make conflicts harder to resolve internally.
Mediation offers a neutral, structured space to address these issues.
Unlike formal grievance procedures or litigation, mediation focuses on rebuilding relationships and finding practical, future-focused solutions. It is particularly valuable for charities where reputation and public trust are paramount.
Our Core Services for Non-Profits
We support charities of all sizes, from local community groups to national foundations.
Trustee & Board Dispute Resolution
Governance disputes can paralyse an organisation. We facilitate difficult conversations between board members to align strategic vision and restore effective leadership.
Staff & Volunteer Mediation
Managing a mix of paid staff and volunteers brings unique challenges. We resolve interpersonal conflicts, communication breakdowns, and grievance issues before they escalate.
Stakeholder & Community Conflict
When disputes arise with external stakeholders, donors, or community partners, our mediators help navigate complex relationships to preserve vital support networks.
Why Choose The Mediation Agency?
Sector-Specific Understanding
We understand that charities operate differently from commercial businesses. Our mediators appreciate the nuances of governance, volunteer management, and the regulatory environment of the third sector.
Cost-Effective Solutions
We know every penny counts. Our fixed-fee schemes and competitive rates ensure professional dispute resolution is accessible, preserving your funds for your charitable objectives.
Exclusive Charity Discount
To help you access the support you need, we offer a 50% discount on our usual rates for all registered charities and non-profit organisations. This means mediation is available at just £50 per party, per hour. For longer sessions, our discounted half-day rate is £175 per party, and our full-day rate is £350 per party. Quality support should never be out of reach.
Discreet and Confidential
Public trust is your most valuable asset. Our process is entirely confidential, resolving sensitive issues away from the public eye and protecting your organisation’s reputation.
Restoring Harmony
Our goal isn't just to end the argument, but to heal the working relationship. We help realign teams around your shared values and mission.
How We Help You Move Forward
1. Initial Consultation
Contact us for a confidential discussion about your situation. We will listen to your needs and explain how mediation can work for your specific context.
2. Selecting the Right Mediator
We match you with a mediator who has relevant experience in the charity sector and the specific type of dispute you are facing.
3. The Mediation Process
Through structured sessions, the mediator will help all parties voice their concerns, identify common ground, and work towards a mutually agreed solution.
4. Sustainable Outcomes
We ensure agreements are practical and sustainable, helping you implement changes that prevent future conflict.