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Early Resolution Services

Alternative Dispute Resolution Options Explained

I’m in a dispute — what does “Early Resolution” actually mean?

Early, proportionate intervention, to reduce complaint escalation.

Early Resolution means dealing with a problem sooner rather than later, using supported conversation instead of confrontation or legal action.

Rather than arguing through solicitors or waiting for a judge to decide, Early Resolution helps people:

  • Talk through what has happened

  • Understand each other’s concerns

  • Explore realistic options

  • Agree a way forward that works in practice

 

You stay in control of the outcome.

What kinds of problems can Early Resolution help with?

Early Resolution is used across many real-life situations, including:

  • Workplace disputes (employees, managers, teams)

  • Commercial and business disagreements

  • Neighbour, property or community disputes

  • Contract or service complaints

  • Professional relationship breakdowns

  • Ongoing conflicts where communication has stalled

 

If the issue involves people who need to communicate or move forward in some way, Early Resolution is often worth considering.

What Early Resolution is not

This is important if you’re unfamiliar with dispute resolution:

  • It is not court or a tribunal

  • No one forces a decision on you

  • It is not about blaming or proving fault

  • It is not a legal judgement

 

Instead, Early Resolution is about finding solutions, not “winning”.

How does Early Resolution work in practice?

Most Early Resolution services follow a simple structure:

  1. Initial assessment
    Your situation is reviewed to see if Early Resolution is appropriate.

  2. Agreement to take part
    Everyone involved agrees to try the process voluntarily.

  3. Supported discussion
    A neutral professional helps guide the conversation safely and constructively.

  4. Exploring options
    Possible solutions are discussed openly and realistically.

  5. Reaching an agreement
    If agreement is reached, it can be written down and followed up.

 

Everything discussed is confidential, and participation is voluntary.

What types of Early Resolution services exist?

Mediation
A trained mediator helps people in dispute talk through issues and reach their own agreement. The mediator does not take sides or make decisions. Read more about mediation here.


Early Neutral Evaluation
A neutral expert gives an early, realistic view of the dispute to help parties understand likely outcomes and settle sensibly. Read more about Early Neutral Evaluation services here.


Conflict Coaching
One-to-one support to help someone prepare for a difficult conversation or manage a dispute more confidently. Read more about Conflict Coaching here.


Facilitation
Used for group or team conflicts, helping multiple people communicate and reset working relationships. Read more about Facilitation here

Why would I choose Early Resolution instead of legal action?

People often choose Early Resolution because it is:

  • Faster – disputes can resolve in weeks, not years

  • Lower cost – avoids escalating legal fees

  • Less stressful – structured, calm conversations

  • Confidential – unlike public court proceedings

  • Practical – solutions are designed to work in real life

 

For businesses, it also protects relationships, reputation and productivity.

Will Early Resolution work if things are already tense?

Yes — many disputes come to Early Resolution after communication has broken down.

 

The role of a mediator or facilitator is to manage that tension, keep conversations constructive, and ensure everyone is heard safely.

 

You don’t need a “good relationship” to start — just a willingness to explore a way forward.

When might Early Resolution not be suitable?

Early Resolution may not be appropriate if:

  • There is immediate risk to someone’s safety

  • Urgent legal action is required

  • One party is unwilling to engage at all

 

That’s why an early suitability check is important.

How do I know if Early Resolution is right for my situation?

The simplest way is to use a short suitability assessment. It helps identify whether Early Resolution is likely to be helpful, possible, or not appropriate at this stage.

 

Check your suitability for Early Resolution here:
https://www.mediation-agency.com/suitability-for-early-resolution

If you’re feeling stuck, overwhelmed, or unsure what to do next, Early Resolution offers a measured, human-focused alternative to confrontation or court.

It doesn’t promise a perfect outcome — but it does offer a structured way to move forward with clarity, dignity and control.

Early Resolution and mediation services are provided by Mediation Agency, supporting individuals and businesses to resolve disputes early, fairly and constructively.

Early Resolution: A Simple Way to Resolve Conflict Without Going to Court

If you’re dealing with a dispute right now, Early Resolution may help you resolve it faster, with less stress and lower cost than formal legal action.

Early Resolution is a practical approach to resolving disagreements early — before they escalate into long-running, expensive and emotionally draining disputes. It focuses on communication, understanding, and finding workable solutions that the people involved can agree to.

This guide explains what Early Resolution is, what it isn’t, how it works, and whether it could help in your situation.

What Is Early Resolution?

Early Resolution is a way of resolving disputes early, without court, by using structured conversations supported by trained professionals such as mediators.

It helps individuals and businesses address conflict calmly, confidentially and constructively — often saving time, money and relationships.

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