Kushalta understands how quickly workplace tensions can affect people, services and wider teams. She brings more than 40 years of senior local government experience to her work as a workplace mediator, including experience of complex organisations and change. Through KS Consultancy, she helps colleagues and employers address difficult issues in a calm, structured conversation. Her background is especially relevant to public-facing organisations, charities and housing providers seeking someone who understands organisational pressures and will treat each person’s perspective with care.
Kushalta has overseen change and the delivery of programmes in politically complex settings. She understands why tensions between colleagues can affect service delivery and wider teams, and helps people explore practical ways of working together before difficulties become more entrenched.