Understanding your result
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Mediation Could Help: your answers suggest there may be scope to explore an agreement.
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We’d Like to Understand a Little More: a human review could clarify whether mediation is appropriate.
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Another Step May Be Helpful First: advice, information or another action may be needed before mediation.
These are starting points, not formal suitability decisions.
Your information and your choice
You can use the checker without providing contact details. We ask for these only if you choose to request a review.
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With your consent, your answers and contact details create an enquiry for our team. Otherwise, only anonymised statistics are retained. See our Privacy Notice for details.
Free Tool to Assess Resolution Suitability
Our free checker offers an initial indication of whether mediation could help. It does not start a court claim or decide whether money is legally owed.
What will you be asked?
Simple questions explore the payment disagreement, communication so far, repayment possibilities and anything that could affect safe participation. Avoid names, bank details or sensitive documents.